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Client Testimonials

Buffalo Wild Wings

I had been in business for almost 12 years and could not seem to get my draft beer costs to come down, from 25%, without over charging the customer. I became acquainted with Buck, Dustin and Cheryl through a mutual associate of a competing concept. They came, they inspected, and they conquered my draft beer system.

My costs, without raising prices, instantaneously dropped 2% to where they are still today hovering at 23%. My experience with their customer service is excellent. Their passion is to pour the perfect, ice cold draft beer and the results are absolutely fantastic. They are so incredible that I had them install a custom designed system at my new location where my costs began and still today are hovering at 21.5%.

The only waste that I have is from an occasional miss-pour or from a bartender’s or server’s mistake. I recommend Thirst Aid for any of your draft beer concerns, headaches and/or future projects. They truly do go the extra mile to make sure that the quality of their work is unsurpassed and the best part is that you are profitable.

Trey Woessner

Franchisee
Buffalo Wild Wings, Arvada, CO

There are a lot of options in the hospitality industry for the build out and installation of a draft beer system, but Thirst Aid stands out as they deliver on quality, customer service and integrity. 

When building your system they will source the best part for the right reasons rather than purchasing the same equipment from one manufacturer to save cost or a get a deal. They will listen and collaborate on how to build the system to fit the business needs as well as provide the insight on how something could be improved if needed or desired. 
 
Thirst Aid uses small diameter beer lines to combat loss of product, which is a huge cost savings in the long run for any draft account. 
 
They will provide service on all parts of the system post installation as it is warranted or as issues arise. They can trouble shoot over the phone or with online videos to educate and instruct restaurant and bar operators how they can often times be a part of the solution. 
 
Their contacts and expertise in the various related departments like refrigeration, line cleaning, or gas/Co2 systems is unmatched and only adds to the overall knowledge that working with Thirst Aid will give you a system that is built to last and provide a high quality product as any brewer would want. 
 
 

David Parry

Owner
Parry's Pizzeria & Bar

Rock Bottom Brewery
Personally, Buck Cook is someone whom I consider a professional and a genuinely good human being  He and his company are, and have been, on the front end of quality in a quite demanding industry. He has a level of integrity which I find missing in a great many people and companies these days. I have been around 3 or 4 (after 35 years in the industry) owners/vendors who I would characterize at this level and in this manner.
  
Buck and his staff are always looking for ways to help our company: improve costs, improve quality, oversee and manage projects so little oversight is required by us, as well as, follow through until the end, administrating openly and effectively. His attention to detail, follow-through, qualities as an individual, as well as his professionalism in a demanding field have served him and his company well in my eyes.
 
As a company, Thirst Aid’s attention to detail, follow-through, listening and recommendations have led to well in excess of a million dollars worth of quality projects. No project is too small, large or complicated
for them. They have done the draft systems in virtually every one of our Old Chicago concepts for at least 15 years or so, and are specified to do our Old Chicago Franchise Partners stores (about 35 some to date), as well.
 
They have also, always been there to do the little things/jobs, which others sometimes find unappealing and prefer not to do/bid.
 
I would highly recommend Thirst Aid. Qualities of an individual make the things and the people they surround themselves with better or worse. Those Buck is around always seem substantially better.
 
I’d be happy to speak to anyone considering Thirst Aid, and feel if they choose them; they, and their company, will probably be better for it.

Steve Rogers

Construction Development Sr. Proj. Mgr/Dr. Cnstr.
Rock Bottom Restaurants,Inc.

Blackbelly

I’ve been pouring beer for a long time, and I’ve seen a lot of different systems. Yours is the best set up I have ever worked with. The maximum loss I have seen has been less than a pint.  You guys are worth every penny. If you would like a customer recommendation please reach out to me and I will happily provide one.  

Thank you for all of your flexibility through our opening process and the amazing work you do.

I hope to see you in the restaurant soon.  

Best,

Michael Cerretani

General Manager/Beverage Director
Blackbelly, Boulder, CO

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